About Managed Services
Creating an increased business value with optimal resources is one of the most expected outcomes by business owners. This propels stakeholders to tap into different possibilities to make their operations cost-effective and increase output. Vertex partners with organizations and helps them accomplish these objectives of managing complexities, reducing costs and increasing value delivered.
Vertex is your strategic partner, driving business growth and transformation through end -to-end managed IT services. We offer a range of services to ensure that your IT is always ready and available to power your business. Our objective is to manage and support your IT infrastructure, while you continue to focus on your key business strategies.
At Vertex, the managed services are supported by two critical functions – Governance and Auxiliary Wing. While the governance provides strategic direction and ensures conformance with processes and protocols; the auxiliary wing provides the necessary support in the form of infrastructure, tools, resources and people.
We interface with you to identify the business objectives and scope of the engagement. We thoroughly evaluate the existing applications, systems and processes in scope. We identify the areas of improvement and create a roadmap for you. Once the service is initiated, we focus on continual improvement. We gather relevant metrics and create executive dashboards to determine the effectiveness of the service delivery. We offer multiple delivery models so that you choose the one that suits your organization the most.
- Infrastructure consulting services
- Business Services
- System Administration
- Project Management
- Testing/Quality Assurance
- Application & Database Management
- Reporting Services