Put your customer at the center of every business decision with a well-implemented Customer Relationship Management (CRM) system. Salesforce is the world’s #1 CRM platform and Vertex Computer Systems has been a trusted Salesforce partner for over 12 years.
Our strategic Salesforce design roadmap includes business transformation planning using a Master Data strategy. We will assess your existing technology and processes and map the user experience journey showing how Salesforce solutions will positively impact your entire organization and your ‘bottom line’.
Vertex offers solution and technical architecture services, and our team of Salesforce Certified Consultants can simultaneously integrate data to support comprehensive analytics, dashboards and predictive modeling.
Not only can Vertex provide your Sales and Operations’ teams a shared view of every customer, but we can also easily integrate your existing data and systems and automate critical workflows across your enterprise.
Sales Cloud
Stay Connected
In today’s increasingly virtual world, Salesforce Sales Cloud can help your team stay connected with your customers with easy-to-use apps for virtual selling, enablement, forecasting and planning. You can easily engage with customers and partners through the entire sales cycle, increasing productivity and enabling more reliable forecasting.
The power of Sales Cloud includes Pricing, Products, Price Books, Email List Campaigns, and Activity Management to accelerate ‘Wins’.
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Service Cloud
Make a Difference
Customer Service is an often-overlooked component of any company’s sales, operations, and CSAT goals. Salesforce Service Cloud can give your customers an all-digital end-to-end experience to differentiate you from your competitors.
Service Cloud can integrate with your existing systems so that your Customer Service Reps (CSRs) can see what your customer sees and work with cases from any support channel – messaging, chat, social, email, and voice – to make sure that your customers reach the right agent with the right experience to help them out.
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Legacy Integrations
Seamless Systems
You have existing systems and data. We get that. It doesn’t mean that you can’t take advantage of the power and efficiency of the Salesforce Platform. With our legacy integration experience, we can seamlessly connect data, accounting systems and third-party applications from across your organization.
We’re experienced in the use of tools such as Mulesoft Anypoint, Salesforce Lightning Connect, and the Salesforce Platform to connect systems as disparate as Oracle, SAP, QuickBooks, Azure Clouds, Outloook, SharePoint, Eventbrite, Guidewire, and more.
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Tableau CRM
Actionable Insights
Tableau CRM (formerly known as Einstein Analytics) empowers your Salesforce users with actionable insights and AI-driven analytics right in their workflow. Automatically uncover simple answers to your complex business questions using transparent, understandable AI models built with clicks, not code. Learn what happened and why, so you can better predict what comes next.
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Put Your Customer at the Core of Every Business Decision
Unlock your Salesforce organization with Vertex Computer Systems. Whether you are just starting your journey with the world’s #1 Customer Relationship Management system, or you want to maximize your investment, we can help you unlock its full potential.
With over 400 Salesforce solutions built and a 4.9/5 CSAT score, Vertex is ready to help you grow.
Our Specialties and Certifications Include:
- Sales Cloud
- Service Cloud
- Community Cloud
- Lightning
- Einstein
- Configure, Price & Quote
- Maps
- Pardot
- Tableau
Salesforce Stories
An Overview of Salesforce Security & Compliance Measures
Salesforce has rightfully earned and held on to the title of the “World’s #1 CRM Platform” by going to great lengths to enable their customers access to their data across all devices, all while ensuring the data is protected from unauthorized access.
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Can You Afford to Not Invest in a Well-Implemented CRM?
Growing businesses can’t afford not to invest in a well-implemented CRM. Find out why.
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Four Common Reasons for Failed Salesforce Implementations and How to Avoid Them
Salesforce is a powerful CRM when properly planned and implemented. But, a lack of vision, planning, and communication can cause problems and lead to disappointment. Learn how to avoid these pitfalls.
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Do You Have More Salesforce Licenses and Products Than You Need?
Do you feel that you’re not getting the highest return on investment from your Salesforce system? If not, your organization may benefit from a License and Product audit by the team of Salesforce experts at Vertex.
Read The BlogWhat We Do
Our strategic Salesforce design roadmap includes business transformation planning using a Master Data strategy. We will assess your existing technology and processes and map the user experience journey showing how Salesforce solutions will positively impact your entire organization and your ‘bottom line’.
Not only can Vertex Computer Systems provide your Sales and Operations teams a shared view of every customer, but we can also easily integrate your existing data and systems and automate critical workflows across your enterprise.
- Salesforce Consulting
- Salesforce Implementation
- Salesforce Development
- Salesforce Integration
- Salesforce Migration
- Salesforce Support, Growth & Evolution
- Salesforce Managed Services
- Integration and Mergers
